NovaCARE^TM customer service includes detailed installation and user information for Novaseal® branded heat sealers.  For new machines purchased in 2016 or earlier, access to machine specific information can be found at this site. For machines purchased in 2016 and later, NovaCARE^TM weblink pages are found at NovaCARE^TM. If you need assistance in accessing customer service, please contact Nova Products Mfg., Inc. 

Replacement items depend on the Novaseal® branded machine purchased.  For example, our pulse sealers include parts that need to be replaced from time-to-time.  These parts include Teflon Coated Fibreglas and Heating Elements.  Wedge welders & platen (hot die) heat sealers will need replacement heating cartridges.  Ultrasonic welders may need horn rebalancing or replacement.  Nova Products Mfg., Inc. customers automatically receive a discount on maintenance parts.  Most replacement parts are in stock.  Call for a quotation.